BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.26.0//EN
X-ORIGINAL-URL:https://thaqibconsultancy.ae/ar/
X-WR-CALNAME:Al Najm Al Thaqib
X-WR-CALDESC:Training, Consulting & Administrative Systems Center
X-WR-TIMEZONE:Asia/Dubai
BEGIN:VTIMEZONE
TZID:Asia/Dubai
X-LIC-LOCATION:Asia/Dubai
BEGIN:STANDARD
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
TZNAME:+04
DTSTART:20260727T175709
END:STANDARD
END:VTIMEZONE
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-b137fdd1f79d56c7edf3365fea7520f2@thaqibconsultancy.ae
DTSTART;TZID=Asia/Dubai:20250209T090000
DTEND;TZID=Asia/Dubai:20250213T130000
DTSTAMP:20250410T171244Z
RRULE:FREQ=WEEKLY;UNTIL=20260107T200000Z
CREATED:20250410
LAST-MODIFIED:20250422
PRIORITY:5
SEQUENCE:9
TRANSP:OPAQUE
SUMMARY:Excellence Models (EFQM) Training
DESCRIPTION:Participants in the EFQM Excellence Model Training course will be equipped with the tools and knowledge to assess and improve their organization’s performance. By applying the EFQM framework, organizations can drive continuous improvement, enhance leadership, increase customer satisfaction, and achieve sustainable results, ensuring long-term success and excellence.\n \nIntroduction:\nThe EFQM Excellence Model is a comprehensive management framework that helps organizations drive sustainable performance and continuous improvement. Developed by the European Foundation for Quality Management (EFQM), it is used by organizations worldwide to assess their performance, identify strengths and weaknesses, and guide their efforts toward organizational excellence. The EFQM model focuses on integrating leadership, strategy, people, processes, and results into a unified framework, encouraging a holistic approach to performance improvement.\nThe Excellence Models (EFQM) Training course equips participants with the knowledge and tools to use the EFQM model effectively. The course will cover key concepts such as leadership commitment, stakeholder engagement, performance measurement, innovation, and sustainability. Participants will learn how to assess their organization’s performance using the EFQM model, develop action plans for improvement, and implement best practices for achieving excellence in all aspects of the business.\n\nTargeted Groups:\n\nSenior Executives and Leadership Teams\nQuality Assurance and Continuous Improvement Professionals\nBusiness Process Managers\nHR Managers and Organizational Development Teams\nPerformance Management Teams\nStrategic Planners\nConsultants specializing in quality management and organizational development\nManagers from various functional areas (operations, finance, marketing, etc.)\n\n\nCourse Objectives:\nBy the end of this course, participants will be able to:\n\nUnderstand the EFQM Excellence Model and its application in driving organizational excellence.\nAssess organizational performance using the EFQM framework and identify strengths and areas for improvement.\nAlign leadership, strategy, people, processes, and results to create a culture of excellence.\nImplement best practices for continuous improvement and innovation across the organization.\nDevelop action plans based on EFQM self-assessment results to achieve higher levels of excellence.\nFoster stakeholder engagement and ensure alignment with organizational goals and values.\n\n\nTargeted Competencies:\n\nOrganizational Excellence and Performance Management\nSelf-Assessment and Continuous Improvement\nStrategic Alignment and Planning\nLeadership and Change Management\nQuality Management and Best Practices\nStakeholder Engagement and Communication\nInnovation and Sustainability in Business Practices\n\n\nCourse Content:\nUnit 1: Introduction to the EFQM Excellence Model\n\nOverview of the EFQM Excellence Model and its key components\nHistory and development of the EFQM framework\nUnderstanding the principles of excellence: results orientation, customer focus, leadership, and innovation\nBenefits of adopting the EFQM model for organizations\nThe nine criteria of the EFQM Excellence Model:\n\nEnablers: Leadership, Strategy, People, Processes, and Society\nResults: Customer Results, People Results, Society Results, Key Results\n\n\n\n\nUnit 2: The EFQM Framework and Key Components\n\nDetailed review of the nine criteria of the EFQM model:\n\nLeadership: Setting direction and creating a vision for the organization\nStrategy: Developing and implementing effective strategies to achieve organizational goals\nPeople: Engaging and developing the workforce to deliver excellent results\nProcesses: Managing and improving processes to create value and increase efficiency\nSociety: Fostering a positive impact on society and the environment\nCustomer Results: Delivering value and satisfaction to customers\nPeople Results: Measuring employee engagement, satisfaction, and development\nSociety Results: Assessing the organization’s societal impact\nKey Results: Measuring overall performance, financial outcomes, and innovation\n\n\n\n\nUnit 3: Leadership and Organizational Excellence\n\nThe role of leadership in driving organizational excellence\nLeadership styles and their impact on performance and culture\nCreating a vision and fostering a culture of continuous improvement\nLeading change and transformation through the EFQM model\nEngaging stakeholders and building commitment to excellence\n\n\nUnit 4: Strategy Development and Alignment\n\nDeveloping and aligning organizational strategy with the EFQM framework\nSetting clear and measurable goals for achieving excellence\nUsing strategic management tools to support EFQM implementation\nEnsuring that strategies are customer-centric and results-oriented\nEstablishing performance metrics and KPIs that align with EFQM criteria\n\n\nUnit 5: People and Talent Management\n\nDeveloping an engaged and high-performing workforce\nAligning talent management practices with organizational goals\nMeasuring employee satisfaction, development, and retention\nImplementing training, development, and leadership programs to support excellence\nFostering a culture of empowerment and innovation within teams\n\n\nUnit 6: Process Management and Improvement\n\nUnderstanding the importance of process optimization in achieving excellence\nTools and techniques for process improvement (e.g., Lean, Six Sigma, continuous improvement)\nStandardizing and optimizing processes for efficiency and effectiveness\nMeasuring and monitoring process performance\nThe role of innovation in process management and continuous improvement\n\n\nUnit 7: Results Orientation and Performance Measurement\n\nEstablishing a robust system for measuring organizational performance\nThe role of KPIs and other performance indicators in driving excellence\nUsing performance data to make informed decisions and adjustments\nEvaluating customer satisfaction, employee results, and societal impact\nReporting performance results to stakeholders in a clear and actionable manner\n\n\nUnit 8: Self-Assessment and Continuous Improvement\n\nThe process of EFQM self-assessment: how to evaluate an organization’s performance\nTools and techniques for conducting a successful self-assessment\nIdentifying areas for improvement and setting improvement targets\nDeveloping action plans to close performance gaps\nPromoting a culture of continuous improvement through EFQM principles\n\n\nUnit 9: EFQM Award Process and Certification\n\nUnderstanding the EFQM Award criteria and the recognition process\nHow organizations can apply for the EFQM Award and demonstrate excellence\nCase studies of organizations that have achieved EFQM recognition\nLessons learned from organizations that have undergone the EFQM assessment process\nPreparing an organization for the EFQM self-assessment and award process\n\n\nUnit 10: Developing an Action Plan for Organizational Excellence\n\nHow to develop a personalized action plan for implementing EFQM in your organization\nIntegrating EFQM principles into daily operations and decision-making processes\nOvercoming challenges and barriers to implementing EFQM-based strategies\nEnsuring long-term sustainability and growth through continuous improvement\nEvaluating and refining the action plan based on feedback and results\n\n\nFinal Project and Action Plan Development\n\nParticipants will work on developing an action plan for implementing the EFQM model within their organization or department\nConducting a mock self-assessment to evaluate current performance levels\nPresenting the action plan and receiving feedback from peers and instructors\nCreating a roadmap for achieving excellence and fostering a culture of continuous improvement\n\n\nFinal Assessment and Certification:\n\nReview and application of EFQM principles, criteria, and tools\nPractical exercises and group discussions on EFQM implementation challenges and solutions\nFinal project presentation and action plan evaluation\nCertification awarded upon successful completion\n\n
URL:https://thaqibconsultancy.ae/ar/the-training-courses/excellence-models-efqm-training/
CATEGORIES:Quality Management and Organizational Excellence
END:VEVENT
END:VCALENDAR